COVID-19 Coronavirus Pandemic

UPDATE OCTOBER 23rd 2020:

As much of the world continues the battle against Covid-19, I remain open to serve you whether it be Buying, Selling, Bartering, Exchanging or simply answering your questions. I am here constantly at your finger tips to help in any that I can.

The ‘Buy it Now, Pay Later’ facility introduced earlier this year has proved a success and will be retained for your benefit

— Mike White, October 23rd 2020

UPDATE JUNE 12TH 2020:

On 4 June Thai Post announced that they had lifted the suspension of all categories of mail to the UK and Europe (with the exception of Serbia).

It was also announced that the suspension for one category of mail to the USA, namely EMS (Express Mail Service) is lifted.

Mail to the rest of the world would for the time being remain suspended.

Historically EMS service has been 100% successful when sending mail to any of the 184 participating nations, with delivery to the doorstep within 5 – 7 days for mail to the UK and most of Europe. EMS mail to the USA and other nations typically took 8 -12 days depending on locality. Normal Registered mail to the USA that is currently not available was 17 – 30 days and sometimes longer.

I have been holding customers orders, packaged up and ready to ship, securely here throughout March, April and May. On the 5 and 6 June I shipped out some packages to the USA and UK. Tracking showed they had left Thailand within 2 days of shipping, BUT checking on the 12 June with the various overseas tracking systems showed that they had NOT arrived at any entry port in the USA or UK. This tells me that something is amiss either at transit points or USA and UK entry points are not yet geared up to handle what must be higher volumes of mail. To be honest I have lost some confidence with the USPS, Royal Mail & Parcel Force as it does not take 7 days to fly from here to the USA or UK .

Under these circumstances I am reluctant to ship, other than by DHL or similar which are expensive. DHL charge 1250 THB (about USD 42 or GBP 31) for a light package weighing up to 50 grams.

As an additional service to customers during this crisis period only, all orders of USD 350 or over I will ship using DHL at my cost to destinations in Europe, the UK, USA and any other countries where mail services are or become available to DHL. This will continue until such time that I consider the destinations postal authorities are ready and able to serve my customers in a more reliable and timely manner and my gut says this could be a couple of months or longer away.

Unfortunately it is just not viable to offer this on orders below USD 350 and these orders will remain in my safe, secure custody until such time as I feel confident enough to ship.

— Mike White, June 12th 2020

ORIGINAL STATEMENT, MAY 12th 2020:

This relentless virus that seems intent on consuming the human race has restricted freedom of movement, caused immense damage to the world’s economy, commerce and manufacturing processes together with heartbreak and sorrow to the wives, husbands, brothers, sisters, relatives and friends of the tens of thousands that succumbed to the vicious attacks.

The world of philately that we all love passionately has fallen victim with exhibitions of all sizes being cancelled or postponed and we are all experiencing something that none of us have seen before. These are no longer normal times and adjustments by us all have to be made in order to compensate for changing times and situations.

In the middle of March 2020 Thai Post temporarily suspended acceptance of any mail addressed to overseas destinations, due to limited air traffic and lack of aircraft cargo space which is reserved for essential medical and life saving goods.

This suspension is still in force and to counter this I will continue accepting orders from my website and directly scanned offers despite being unable to ship them for the time being.

I will be providing Invoices to customers and giving them the option of delaying payment until Thai Post resume services with all ordered goods packaged ready for shipping and stored securely by me.

For those of you ordering direct from the website, I’ve added a ‘BUY NOW, PAY LATER‘ option to the check-out. This will allow you to place an order without payment upfront. Then, when Thai Post resumes service, I’ll email you an invoice so you can pay for your order.

Alternatively, you can simply email me (mikewhiteuk@aol.com) providing full details of Name, Shipping Address and the five digit SKU numbers of the products you wish to purchase. I’ll then keep the product(s) stored securely for you until Thailand’s International postal services resumes.

Customers can settle invoices once they receive email confirmation from me that services have been restored and ordered products will be shipped via trackable means within 48 hours of cleared payment being received.

Shipping costs will be free of charge.

This is inconvenient for all concerned but a service that I am prepared to provide to help you keep your collections growing, albeit initially from a distance.

With best wishes and stay well.

— Mike White